![]() ![]() If you have an issue with the site, delete cache, cookies, and restart your browser. Hello we're happy to help with information about our AT&T Data plans. At the very least someone will contact you and let you know why the changes were made. If you feel that AT&T has exceeded its Authority in whatever it has done to your account, you do have the right to Make a Better Business Bureau complaint. ![]() Yes, we are limited to information and sometimes can direct to another way to access. (I had one, what a bear to get unlocked only 2 years after purchase) (Although it had MHL, and could connect to a TV and screen mirror) It is old enough that AT&T would no longer have the tablet in its database and may not recognize the IMEI. It is less likely you are misusing the Samsung Note 8" tablet which is a permitted device. Most IPad users were not changed, unless data use was suspiciously high.Īnyone who was using a SIM card in a dedicated mobile hotspot was terminated. Good luck, AT&T ToS give them the right to terminate and change - they just haven't exercised it much. More recently, AT&T has been terminating or suspending these tablet plans due to misuse.ĪT&T has discontinued the unlimited tablet plan and replaced it with a 25 gig plan. They should be able to locate your plan by the data connect 'phone number' assigned to your sim.ĭon't know what change occurred, but price increases of $5 happened many months ago. The data connect plans are somewhat obscure and reps (especially over seas reps) may know very little about them.ĭuring Covid shutdown, some are working remotely and may not have access to the entire database of plans, so they may not have access to the data connect plans. ![]() From there getting the right person is a crap-shoot.
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